Lean Service System – Coursework Example
Lean strategy is a plan of action used by organizations with the aim of improving efficiency, value, and speed which are crucial concerns in achieving their objectives. In addition, this strategy helps in achieving business results while using fewer resources to minimize waste. However, the main type of waste associated with many organizations, especially, airline Companies, include: organic, recyclable, and re-usable waste (Meade et al 856).
Types of waste
Airline Companies have strived to minimize various type of waste associated with their flights. For instance, the Southwest Airlines have looked for ways of minimizing organic, recyclable and re-usable waste. The organic waste usually originates from the Kitchen in the flights and includes: fruit and vegetable peels waste, food, and flower waste. The recyclable and re-usable wastes are used materials that can be converted into new and useful products. These wastes include: Aluminium products such as milk, soda and tomato cans. In addition, there are other waste products such as glass products, paper, and plastic products. However, in order to minimize waste Airline Companies need to use lean thinking strategy. This strategy would change the focus of flight management to the use of optimizing technologies that ultimately lead to Zero waste (Meade 861)
Compare and contrasting the lean service system
The is a similarity in the way the lean service system is used by Southwest Airlines, United Airlines, British Airlines among others. This is because these Airlines have common goals of sustaining and implementing boarding process, cabin service, service encounters, and baggage handling. In addition, they all focus at reducing “non-value added activities.” However, the difference in these airlines is their commitments in application of lean service system (Meade 864).
In order to improve the operation system in terms of quality and speed, airline carriers need to apply the lean perspective of thinking. Lean thinking has a number of advantages which include: increasing capacity utilization and productivity; delivering products in a consistence manner on time; and reducing product lead inventory and times.
Meade DJ, Kumar S and White B. “Analysing the impact of the implementation of lean manufacturing strategies on profitability.” The Journal of the Operational Research Society 61.5 (2010): 858-871