Motivation Discussion – Coursework Example
Running head: MOTIVATION Motivation First Middle initial and of Number and September 9, Recognizing the symbiotic relationship between leadership, motivation and performance, a supervisor can take several steps to improve the motivation of the officers and individuals in the agency. The supervisor should first realize that officers are motivated by more than external factors like pay and benefits. In fact, internal factors like commitment and positive effect has been found to be strongly related to organizational commitment, job performance, absenteeism and turnover (Fitch, 2008). One of the key steps to improve motivation in employees is effective communication. Supervisors should communicate the organizational goals, values and concerns openly and honestly with their officers and involve them in the decision making process (More et al., 2006). They should also model support for new policies through their words, attitudes and actions. Secondly, supervisors should display effective commitment to their officers by caring for their welfare, goals and career aspirations. Finally, supervisors should also reward officers for their hard work through approval, respect and promotion. Supervisors should therefore take every opportunity to thank their officers publicly and privately for their hard work, which can go a long way towards improving their morale and motivation (More et al., 2006).
Law enforcement agencies, unlike business organizations, do not depend on external motivators like pay and benefits, since the pay is set by legislative bodies, not managers, and the promotions are largely controlled by civil service rules. Therefore supervisors use other means like special training, special assignments, shift assignment and overtime considerations to motivate officers (Conser, Russell & Paynich, 2005). Factors that cause job satisfaction in this agency include motivators like achievement, recognition, responsibility and growth, while factors that cause job dissatisfaction include hygiene factors like relationship with boss and peers and work conditions. Based on this fact, I believe that Frederick Herzberg’s motivation-hygiene theory best describes the theory most used in law enforcement agencies.
Conser, J. A., Russell, G.D. & Paynich, R. (2005). Law Enforcement in the United States. Jones
and Bartlett Publishers, Inc.
Fitch, B. (2008). Motivation: Rethinking the Supervisor’s Role. Law and Order Magazine.
Retrieved from http://www.hendonpub.com/resources/articlearchive/ details.aspx?ID=205337
More, H. Wegener, W. & White, G. (2006). Organization Behavior and Management in Law
Enforcement (2nd edition). Prentice Hall.